Return & Refund Policy | Walker Jackson

No Returns or Exchanges

All sales are final. We do not accept returns or exchanges on any products purchased through our official store at walkerjackson.myshopify.com.

Our products include:

Physical CDs: Music media that can be easily duplicated
Print-on-Demand Merchandise: Custom items made specifically for you after you order

Due to the nature of these products, we cannot accept returns or offer refunds for change of mind, sizing issues, or color preference.

If you receive a damaged or defective item, please contact us within 7 days of delivery:

Please include:

We will review your claim and, if approved, send you a replacement at no additional cost or provide a full refund.

To ensure you're happy with your purchase:

Check product descriptions carefully: Read all details about materials, dimensions, and features
Review size charts: All apparel products include detailed size charts - please measure carefully
View all product images: We provide multiple photos to show accurate colors and details
Contact us with questions: If you're unsure about anything, reach out before ordering

Orders may be cancelled within 2 hours of placement for a full refund. After 2 hours, orders enter production and cannot be cancelled.

To attempt cancellation, email us immediately at walkerjacksonmusic@gmail.com with your order number.

If you have any questions about this policy or your order, please contact us:

We reserve the right to update this Return Policy at any time. Changes will be posted on this page with an updated "Last Updated" date.